WHERE CUSTOM BUILDERS COME TO GROW

BUILDER OPERATING SYSTEM ™

Builder Operating System is the mentorship program, the the sales processes, and the community that helps custom builders install real systems, protect their margins, and actually enjoy the work again.

"I was amazed at the fact that other home builders were having some of the exact same problems and that BOS was there to be sympathetic, understanding and lead a “knocking of heads” to work a solution to our problems."

Mike M.

Builder in Phoenix

"You've been instrumental in helping us grow to another level. Thank you for all you have done for us and my family!"



Troy F.

Builder in New Braunfels

"Under Shawn's leadership we grew from the 13th largest company to the 5th largest in the market, more than tripling our market share while improving margins and profitability."

Jamie P.

Builder in San Antonio

What is BOS?

Builder Operating System is a mentorship program built by custom home builders, for custom home builders. We've lived it. And over decades of building, coaching, and refining, we've put together the system we wish we'd had.

When you join BOS, you get mentors who've actually swung the hammer and signed the contracts, a proven path to follow, and a community of builders across the country who get it.

Mentorship

Direct access to builders who've been exactly where you are — and know how to get you where you want to go. Real conversations, real feedback, real accountability from people who've built the companies you're working toward.

Calls

LIVE weekly training calls on the things that actually move the needle — sales, pricing, process, people. Show up, ask questions, leave with something you can put into practice on Monday morning.

Tools

The forms, templates, spreadsheets, and playbooks we use ourselves — refined over years of building custom homes. Stop reinventing the wheel every job. Start running every job the same way.

Problems we'll help you solve

1. Negative customer experience

Change orders turning into arguments. Clients who feel out of the loop. A handoff from sales to production that leaves everyone frustrated. We'll help you build the communication rhythms and client-facing processes that turn "never again" into "who should I refer you to next?"

2. Decreasing profitability

You're busier than ever but the bank account doesn't show it. We'll help you fix your pricing, tighten your estimates, plug the margin leaks hiding in your current process, and build a P&L you can actually read and act on.

3. Constant chaos & stress

Every day feels like whack-a-mole. You're the bottleneck on every decision and the business falls apart when you take a day off. We'll help you install the systems, roles, and rhythms that let the work happen without you putting out every fire personally.

Are you building a lifestyle or a growth business?

There's no wrong answer — but knowing which one you're actually building changes everything about how you run it. Take our 5-minute quiz to find out where you stand, where you're stuck, and what to focus on next.

Solutions

Hand Tools

  • Library of 100+ custom builder forms

  • Document customization services for your business

Power Tools

  • The Critical Path™ - LIVE weekly training workshops

  • Billion Dollar Custom Builder Sales Blueprint™ - LIVE weekly training

  • Square, Plumb, Level™ podcast series

  • Custom Builder P&L Blueprint™ access

Tool Box

  • Trade partners & affiliates access with discounts

  • Community newsletter with I AM A BOS BUILDER testimonials and Q&A

  • Upcoming in-person & virtual events

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Apprentice

For builders who are ready to stop winging it and start building on a foundation. Get access to the core BOS tools, weekly training calls, and the community.

Journeyman

For builders with a few years under their belt who are ready to scale without losing their shirt — or their sanity. Everything in Apprentice, plus deeper mentorship and advanced training.

Master Builder

For established builders ready to step fully into the CEO seat. Hands-on mentorship, strategic planning support, and a seat at the table with the best custom builders in the country.

How we work

We'll guide you along what we call The Critical Path™ — the right things, in the right order, at the right time. Because building a business is a lot like building a house: skip a step, and you'll be tearing out drywall later to fix it.

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Meet your Mentors

Shawn Ricks

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Mentor

James Ricks

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MENTOR

Chandler Ricks

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Trade Partners & Affiliates

The best builders don't do it alone. The BOS Trade Partner network is a vetted group of suppliers, service providers, and specialists we actually trust — the folks we'd call for our own jobs. BOS members get direct access, exclusive discounts, and a shortcut to partners who already speak builder.

Upcoming Events

Thursday, May 14 2026 | 8:30 - 2pm CT

Custom Builder Lunch & Learn Workshop

Marble Falls, TX

Learn how to generate more leads & sell more homes in today's environment. Seats are limited, so grab yours fast!

FALL 2026

BOS Builder Summit 2026

Event details for our signature annual event coming soon!




Coming soon

Seminar at Sea

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"Joining BOS changed everything for me. I'd been burned out for longer than I realized but with their help, I fixed what I needed to fix and things are better than ever. I'm on track for the best year I've ever had.

My advice: cut the check and hold on for the ride!"

Jeff T.

Ready to stop spinning your wheels?

One call. No pitch, no pressure. We'll talk about where your business is, where you want it to go, and whether BOS is the right fit to get you there.